141 Innovative Customer Service Techniques

Find out how social pressure can affect quality of service, learn what highly motivated customer service employees have in common, and discover ways to encourage people to work together as a team.

353 InfoSkills – Referencing

Depending on which referencing style you use, gain further knowledge on how to reference correctly with this Moodle site.

011 – Advertising on YouTube

Grab attention – and customers – by advertising on YouTube. Marketing expert Anson Alexander shows you how to create and manage ad campaigns on YouTube, the world’s largest video platform.

010 – Advanced Facebook Advertising

If you’re in marketing, the only thing worse than not having a social media marketing strategy is having a bad one. If you want to use short-form video like TikTok and Instagram Reels (from Meta) to boost brand awareness and audience engagement, this course shows you how to use these platforms effectively to reach and […]