Technegau Arloesol ar Gyfer Gwasanaethau Cwsmeriaid
Amser Angenrheidiol
43 munud
Disgwyliad Dysgu
Ie
Level Hyder
Lefel Uwch
Dysgwch sut gall pwysau cymdeithasol effeithio ar ansawdd gwasanaeth, dysgwch beth sydd gan weithwyr gwasanaethau cwsmeriaid uchel eu cymhelliant yn gyffredin, a dysgu ffyrdd o annog pobl i weithio gyda’i gilydd fel tîm.
Hawliwch eich bathodyn digidol.
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Adrodd problem
Os nad yw’r ddolen i’r adnodd hwn yn gweithio mwyach, neu os yw’n hen, rhowch wybod i ni.
